eBay 판매 정책 위반 알람
판매 중인 품목에 대하여 할인 진행을 하니 그동안 안뜨던 판매정책 위반 알람이 왔습니다.
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Your listing didn't follow our Offering to buy or sell outside of eBay policy. Offering to buy or sell outside of eBay, including sharing direct contact information prior to an eBay purchase, is not allowed.
What activity didn't follow the policy
More specific details are provided below.
What you need to do next
Go to the listing page to select Revise Listing, or go to your Active Listings in Seller Hub to edit the listing.
What is the policy
Buyers and sellers can’t:
- Engage in any action with a user on the site designed to complete or facilitate a transaction outside of eBay
- Share or request direct contact information prior to completing a sale. This includes:
-- Name
-- Addresses
-- Phone number
-- Email address
-- Social media ID
-- Instant messenger ID
-- External website addresses (URLs)
-- Payment information
-- Bank details
- In any communications with another eBay member, refer to or promote external websites that facilitate sales outside of eBay
- Use contact information obtained through an eBay transaction to offer to buy or sell an item outside of eBay
- List an item and then mention or link to additional identical or related items for sale outside of eBay
- Offer catalogs or other items that are used to order items directly outside of eBay
Buyers and sellers should:
- Complete purchases on eBay in order to be covered by eBay protections and eBay Money Back Guarantee. Confirmation of a completed transaction on eBay can be obtained by:
-- Using the eBay checkout to complete the purchase
-- Viewing the purchase in purchase or sales history
- Use Best Offer or Seller Initiated Offer transactions to accept offers for items and negotiate a price
- Use the Private Offer feature to send a customized offer within Messages to sell to a specific buyer
How this affects your account
There's an issue with your listings that requires your attention, so we've hidden them until you fix the issue. - We have credited any associated fees, except for transaction fees for your sold listing(s).
These listings are still in your Active Listings folder in My eBay and Seller Hub so you can edit them to address the issue. However, until they are revised, new buyers can't purchase them, shoppers can't see them, and you will not be charged additional listing fees for them. Once you revise the listings, we will review them. If the issue has been fixed, they will be visible to shoppers and buyers with any past sales and activity intact. If you prefer, you can end them to move them out of Active Listings.
Listings that don't follow this policy or that are reported to us by authorities in the future will be hidden. This determination was made using automation or artificial intelligence. This came to our attention through automated detection.
Review your listing issue(s).
Why we have this policy
Offers to buy or sell outside of eBay are a potential fraud risk for both buyers and sellers. Transactions conducted outside of eBay are not eligible for eBay protection programs and the eBay Money Back Guarantee. Additionally, eBay has invested a great deal to connect interested buyers with great sellers and we want to participate in ongoing transactions with them.
More information and help
Offering to buy or sell outside of eBay policy
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내용은 판매자 정보를 내용에 썼다는 건데, 제가 등록한 정보를 다시 봤을 때 특이점은 없었습니다.
단 하나, 각 나라별 국제 시간을 볼 수 있는 웹페이지 링크를 했는데, 이 점이 문제였습니다.
eBay에서 프로그램으로 검사를 하다보니 판매자정보가 아니어도 의심이 되어 알람 발생한 것 같습니다.
웹페이지 링크를 삭제하자 알람도 해제되고, 정상적으로 판매 목록에 보여집니다.
다른 판매 제품에도 웹페이지 링크를 했지만 몇개만 위반 알람이 발생된걸 보니 아직 eBay 프로그램이 100% 걸러내지는 못하는 듯 합니다.